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©2018 by Classy Strands

Help Center

You Asked, We Answered

We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.

How long will shipping take?

Packages should arrive in 3-6 business days, 1-3 business days with express shipping and 12-15 business days outside of the U.S.

When will my order ship?

Orders ship within 24-48 hours of payment being made. If you place an order on the weekend, your order will be shipped the next business day.

Which countries do you ship to?

We ship worldwide.

Do you offer wholesale?

Yes, we offer wholesale on 50pc or more. Contact us for wholesale prices.

Do you accept returns?

All sales are final.

Do you exchange products?

If you have received any product that is incorrect, you must contact us within 30 calendar days from the date of purchase. We will send you a return label for the product you received. Once we have received it back we will send an immediate replacement.